Privacy Policy
This Privacy Policy describes how Bella Notte Ristorante ("we," "us," or "our") collects, uses, and shares personal information of users of our website, located at www.bellanotteristorante.com (the "Site"), and our services. This policy is effective as of October 26, 2023.
Information We Collect
We collect several types of information from and about users of our Site, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you provide when you make a reservation, contact us through our website, or sign up for our newsletter.
- Payment Information: When you make a reservation that requires a deposit or purchase gift cards, we collect payment information, such as your credit card number and billing address. This information is processed by our secure payment gateway provider and is not stored on our servers.
- Usage Data: We automatically collect information about your use of our Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We use this information to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities. Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features are popular, and count visits. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site. For more information, please see our Cookies Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to process reservations, respond to your inquiries, send you newsletters and marketing communications, and improve the functionality and user experience of our Site.
- Personalizing Your Experience: We may use your information to personalize the content and advertising you see on our Site and other platforms.
- Communicating with You: We may use your information to send you important notices and updates, such as changes to our policies or information about special offers and promotions.
- Analyzing Usage and Trends: We use usage data to analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base as a whole.
- Detecting and Preventing Fraud: We may use your information to detect and prevent fraudulent or unauthorized activity.
- Complying with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email marketing, and data analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners to offer you products, services, or promotions that may be of interest to you.
- Legal Requirements: We may disclose your information if we are required to do so by law or in response to a valid legal process, such as a court order or subpoena.
- Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption technology to protect sensitive information, such as your payment information, during transmission.
- Firewalls: We use firewalls to protect our servers from unauthorized access.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "effective date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Site after the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Bella Notte Ristorante
123 Columbus Avenue
North Beach, San Francisco, CA 94133
Phone: (415) 555-1212
Email: [email protected]
Our Data Protection Officer is Isabella Fiore, who can be reached at the email address listed above.